Privacy Policy

Last Updated: August 9, 2026

This Privacy Policy explains how WP License Pro collects, uses, stores, and protects personal information when you visit our website, create an account, purchase a product, request license activation, contact support, or use our services.

By using WP License Pro, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information reasonably necessary to provide and operate our services.

Depending on how you use WP License Pro, this may include:

  • Your name and email address;
  • Account and login information;
  • Order and purchase information;
  • Payment-related transaction information;
  • Products, licenses, and activation history associated with your account;
  • Support tickets and communications with our team;
  • Website or domain information provided for license activation;
  • Temporary WordPress access information when required for activation or support;
  • IP address, browser, device, and technical information;
  • Website usage and analytics information; and
  • Marketing preferences, such as whether you have subscribed to our mailing list.

We do not require a telephone number or residential address as part of our standard account information unless such information becomes necessary for a particular legal, payment, or service requirement.

2. How We Use Your Information

We use personal information only where reasonably necessary to operate WP License Pro and provide our services.

This includes using information to:

  • Create and manage your account;
  • Process and maintain your orders;
  • Provide access to purchased products and downloads;
  • Activate and manage product licenses;
  • Provide customer and technical support;
  • Respond to support tickets and other inquiries;
  • Maintain records of purchases, activations, and account activity;
  • Process refunds where applicable;
  • Protect our website, customers, and services against fraud, abuse, and security threats;
  • Improve website functionality and understand how our services are used;
  • Comply with legal, accounting, tax, and regulatory obligations; and
  • Send marketing communications where you have subscribed or where otherwise permitted by applicable law.

We do not use personal information for purposes that are incompatible with the reason it was collected unless permitted or required by law.

3. WordPress Access for License Activation

Some products require WP License Pro to access the customer’s WordPress website in order to install, connect, troubleshoot, or activate the purchased license.

In these cases, you may provide us with:

  • Temporary WordPress administrator credentials; or
  • A temporary login URL.

This access is used only for the requested activation, installation, or related support purpose.

We do not use your WordPress access to make unrelated changes to your website or access information that is not reasonably necessary to complete the requested service.

Customers are encouraged to use temporary access whenever possible and to remove the temporary login or change the provided credentials after the activation or support work has been completed.

Please do not provide access or credentials that are not necessary for us to perform the requested service.

4. Accounts and Customer Dashboard

Customers may create an account with WP License Pro and access a personal dashboard.

The dashboard may contain information related to your:

  • Orders;
  • Purchased products;
  • Downloads;
  • Licenses and activations;
  • Account information; and
  • Support activity.

You are responsible for maintaining the confidentiality of your account credentials and for using a secure password.

If you believe your account has been accessed without authorization, please contact us promptly.

5. Payments

WP License Pro may offer several payment methods, including credit and debit cards, PayPal, Stripe, Paddle, cryptocurrency, bank transfer, and other supported payment methods.

Payment transactions may be processed by third-party payment providers.

When a third-party payment provider processes your transaction, payment information may be collected and processed directly by that provider according to its own privacy and security practices.

WP License Pro does not need to receive or store your complete payment card details when those details are processed directly by the applicable payment provider.

We may retain transaction information reasonably necessary to identify and manage an order, such as payment status, transaction reference, amount, payment method, and related order information.

6. Cookies and Analytics

WP License Pro uses cookies and similar technologies to operate the website, maintain sessions, remember preferences, improve functionality, protect the website, and understand how visitors use our services.

We may also use analytics and measurement technologies, including services such as Google Analytics, Google Tag Manager, Meta Pixel, or similar tools where implemented on the website.

These technologies may collect information such as your IP address, browser type, device information, pages visited, interactions, referral information, and other usage data.

Where required by applicable law, non-essential cookies and similar technologies will be used subject to the appropriate consent choices.

More information about the cookies and tracking technologies used on WP License Pro is provided in our Cookie Policy.

7. Email and Marketing Communications

Customers and visitors may choose to subscribe to the WP License Pro mailing list.

If you subscribe, we may use your email address to send information about products, updates, offers, promotions, or other relevant WP License Pro communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related messages concerning your account, purchases, license activations, security, support requests, or other services you have requested.

8. How We Share Information

WP License Pro does not sell your personal information.

We may share limited information with trusted service providers where reasonably necessary to operate our website and provide our services.

This may include providers involved in:

  • Payment processing;
  • Website hosting and infrastructure;
  • Email delivery;
  • Analytics and measurement;
  • Security and fraud prevention;
  • Customer support;
  • License activation or product-related services; and
  • Legal, accounting, or regulatory compliance.

We only provide information reasonably necessary for the relevant service.

We may also disclose information where required by law, legal process, regulatory requirement, or where reasonably necessary to protect our rights, users, services, or security.

9. International Data Processing

Some of the service providers used by WP License Pro may operate or process information in countries different from the country where you live.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are used where required by applicable data protection law.

The privacy practices of independent third-party providers may also be governed by their own privacy policies and applicable legal obligations.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period may depend on the type of information and our need to:

  • Maintain customer accounts and purchased product access;
  • Provide licenses, activations, downloads, and support;
  • Maintain transaction and accounting records;
  • Comply with tax, legal, and regulatory obligations;
  • Resolve disputes;
  • Prevent fraud and abuse; and
  • Establish, exercise, or defend legal claims.

When personal information is no longer reasonably required, it may be deleted, anonymized, or securely retained where continued storage is required by law.

11. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, or electronic storage method can guarantee absolute security.

Customers are also responsible for protecting their WP License Pro account credentials and should not share their passwords with unauthorized third parties.

12. Your Privacy Rights

Depending on where you live and the data protection laws that apply to you, you may have rights regarding your personal information.

These may include the right to:

  • Request access to your personal information;
  • Request correction of inaccurate information;
  • Request deletion of eligible personal information;
  • Object to or restrict certain processing;
  • Withdraw consent where processing is based on consent;
  • Request a copy or transfer of certain information where applicable; and
  • Opt out of marketing communications.

Some rights may be subject to legal exceptions or limitations.

For example, we may need to retain certain order, transaction, accounting, fraud-prevention, or legal records even after an account deletion request.

13. Account and Data Deletion

You may request deletion of your WP License Pro account and eligible personal information by contacting our support team or opening a support ticket.

We will review the request and delete or anonymize information where appropriate.

Certain information may need to be retained where required for legal, accounting, tax, fraud-prevention, dispute-resolution, or other legitimate purposes permitted by applicable law.

Deleting an account may also affect access to products, downloads, licenses, activations, support history, and other services associated with that account.

We recommend contacting us before requesting account deletion if you have active licenses or services associated with your account.

14. Third-Party Websites and Services

WP License Pro may contain links to third-party websites, developers, payment providers, or other external services.

Those websites and services operate independently and may have their own privacy policies and data-processing practices.

WP License Pro is not responsible for the privacy practices of independent third-party websites or services.

We recommend reviewing the applicable privacy policy before providing personal information directly to a third party.

15. Children’s Privacy

WP License Pro services are not intended for children who are not legally able to enter into online purchases or agreements under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable data protection laws.

If you believe that personal information relating to a child has been provided to us improperly, please contact us so that we can review the matter.

16. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our website, services, technologies, payment methods, legal requirements, or data-processing practices.

When this policy is updated, the revised version will be published on this page and the Last Updated date will be changed accordingly.

Where required by applicable law, we may provide additional notice regarding material changes.

17. Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right, or want to request access, correction, or deletion of your personal information, please contact WP License Pro.

WP License Pro

Website: https://wplicensepro.com
Email: [email protected]
Contact Us: https://wplicensepro.com/Contact-Us
Support Tickets: https://wplicensepro.com/Support-Tickets

For account or personal-data requests, please contact us using the email address associated with your WP License Pro account where possible so that we can verify the request and protect your information.