License Source
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SupportCandy Pro + All Extensions
39 Sales
4.8 Reviews
SupportCandy Pro + All Extensions includes a Lifetime Original License and original plugin files, with automatic updates delivered directly from the developer. We securely activate the license on your WordPress website using a temporary access link. Manage customer tickets, agent assignments and support workflows inside WordPress.
License Period
✔️ Lifetime
Original Licenses
100% Original
Automatic Updates
Developer Direct
Fast Activation
Delivery in 1 hour
Original price was: $499.00.$19.95Current price is: $19.95.
License Activation
How Activation WorksTo activate SupportCandy Pro + All Extensions, choose a saved website or provide either the full WordPress login URL with temporary administrator credentials, or a temporary login link during checkout. We activate the original license on your website, and you can remove the temporary access after activation is complete.
Description
SupportCandy Pro – WordPress Ticketing System
SupportCandy Pro + All Extensions combines the free SupportCandy ticketing core with its premium extension bundle. This WordPress helpdesk plugin keeps customer requests, replies, assignments, and ticket history inside your own website.
The WordPress support ticket plugin lets teams organize incoming requests with custom fields, categories, statuses, and saved filters. Private notes let agents discuss an issue without showing the conversation to the customer. The core supports unlimited tickets and agents, while the extensions add email handling, automation, reporting, and team management.
Premium Extensions and Their Uses
- Email Piping: turn incoming emails into tickets and keep email replies in the same conversation.
- Workflows and assignment rules: automate ticket actions and route new requests to suitable agents.
- SLA and time tracking: track response and resolution targets alongside time spent on individual tickets.
- Team and company groups: organize agents into teams and let company supervisors oversee their users’ tickets.
- Productivity tools: use saved replies, ticket templates, checklists, ticket merging, and scheduled tickets.
- Reporting and feedback: review support performance, collect satisfaction ratings, and export filtered tickets.
The bundle also covers private credentials, automatic ticket closing, printing, and webhooks. Integrations connect ticket handling with WooCommerce, Easy Digital Downloads, Gravity Forms, Slack, and supported knowledge base tools.
For order-related support, its WooCommerce integration lets customers select an order or product and gives agents order details within the ticket.
Requirements: the extensions require the free SupportCandy core plugin. Integrations also require their corresponding plugin or service. The supplied download is a RAR bundle containing extension packages.
Custom Field Visibility
| Control | Documented behavior |
|---|---|
| Ticket fields | Capture ticket details in fields visible to the customer. |
| Agent-only fields | Keep internal ticket fields editable by agents only. |
| Customer fields | Store profile details and choose whether customers can view or edit them. |
BetterDocs Pro organizes searchable documentation into multiple knowledge bases, with categories and landing pages for different products.
SupportCandy Pro + All Extensions – What’s Included: Lifetime License and Website Activation
Current price: $19.95.
- License: Lifetime Original License with a one-time payment.
- Files: Original plugin files.
- Updates: Automatic updates directly from the developer after activation.
- Activation: Secure activation using temporary website access.
Frequently Asked Questions (FAQ)
How do I install an extension purchased from Supportcandy?
Install and activate the free SupportCandy core first. In WordPress, open Plugins → Add New → Upload Plugin, choose the extension ZIP, install it and activate it.
Can I install multiple extensions at the same time?
Yes. You can install several extensions together and choose the ones your support workflow needs.
Is the SupportCandy ticket form incorporated with Elementor pages?
Yes. The developer confirms that the SupportCandy ticket form can be used within Elementor pages.
What license, files and updates are included, and is payment one-time?
This store offer provides a Lifetime Original License with a one-time payment, original plugin files and automatic updates directly from the developer.
Do you need access to my website to activate the license?
Yes. Provide a temporary login link or temporary administrator credentials so WP License Pro can activate the license on your website. You can remove that access after activation.
