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SupportCandy Pro + All Extensions
39 Sales
4.8 Reviews
SupportCandy Pro + All Extensions includes an original license from the developer and the original plugin files. We securely activate the license on your WordPress website, and official updates are delivered automatically and directly from the developer to your website.
License Period
✔️ Lifetime
Original Licenses
100% Original
Automatic Updates
Developer Direct
Fast Activation
Delivery in 1 hour
Original price was: $499.00.$19.95Current price is: $19.95.
License Activation
How Activation WorksTo activate SupportCandy Pro + All Extensions, choose a saved website or provide either the full WordPress login URL with temporary administrator credentials, or a temporary login link during checkout. We activate the original license on your website, and you can remove the temporary access after activation is complete.
Description
SupportCandy Pro – WordPress Ticketing System
SupportCandy Pro + All Extensions combines the free SupportCandy ticketing core with its premium extension bundle. This WordPress helpdesk plugin keeps customer requests, replies, assignments, and ticket history inside your own website.
Teams can organize incoming requests with custom fields, categories, statuses, and saved filters. Private notes let agents discuss an issue without showing the conversation to the customer. The core supports unlimited tickets and agents, while the extensions add email handling, automation, reporting, and team management.
Premium Extensions and Their Uses
- Email Piping: turn incoming emails into tickets and keep email replies in the same conversation.
- Workflows and assignment rules: automate ticket actions and route new requests to suitable agents.
- SLA and time tracking: track response and resolution targets alongside time spent on individual tickets.
- Team and company groups: organize agents into teams and let company supervisors oversee their users’ tickets.
- Productivity tools: use saved replies, ticket templates, checklists, ticket merging, and scheduled tickets.
- Reporting and feedback: review support performance, collect satisfaction ratings, and export filtered tickets.
The bundle also covers private credentials, automatic ticket closing, printing, and webhooks. Integrations connect ticket handling with WooCommerce, Easy Digital Downloads, Gravity Forms, Slack, and supported knowledge base tools.
For order-related support, its WooCommerce integration lets customers select an order or product and gives agents order details within the ticket.
Free vs Pro
The free WordPress support ticket plugin supplies the core helpdesk. Premium extensions add the following capabilities:
| Capability | Free core | Pro + All Extensions |
|---|---|---|
| Tickets, agents, custom fields, and private notes | Included | Included through the core |
| Email piping and workflow automation | Not included | Included |
| SLA, time tracking, reports, and surveys | Not included | Included |
| Premium team tools and integrations | Not included | Included |
Requirements: the extensions require the free SupportCandy core plugin. Integrations also require their corresponding plugin or service; third-party licenses and service subscriptions are separate. The supplied download is a RAR bundle containing extension packages.
Lifetime License and Website Activation
The store price for SupportCandy Pro + All Extensions is $19.95 with a Lifetime Original License and Original Files. We activate the license securely on your WordPress website. Official updates are delivered automatically and directly from the developer to your website. Website access is required for activation.
Main Features
- Email piping — handle tickets through email.
- Ticket workflows — automate recurring actions.
- Agent routing — assign requests by rules.
- SLA tracking — monitor response targets.
- Time tracking — record work on tickets.
- Team management — group agents and customers.
- Reports and surveys — review support performance.
- Store integrations — connect orders with tickets.
